Cancellation Policy

Cancellation Policy

At Sneakers Of London, we understand that sometimes things change. If you wish to cancel your order, you have a 6-hour window from the time of purchase to request a cancellation. If your request is received within this time frame, we will gladly process a full refund for your order.

After the 6-hour period, your order will have entered production, and we will be unable to make changes to your items. However, you can still modify your shipping address before we ship the order out, should you need it.

For immediate assistance, please contact us using the details below:

Contact Us:

  • Business Name: Sneakers Of London
  • Address: 64 Park Avenue, Oswestry, United Kingdom, SY11 1AZ
  • Email: support@sneakersoflondon.co.uk
  • Phone: +44 7378 493746

Our customer service team is available Monday to Friday, from 9:00 AM to 5:00 PM. We aim to respond to all inquiries within 24 hours.