Privacy policy

Privacy Policy - Sneakers of London

At Sneakers of London, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you shop with us. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of personal information when you shop with us:

  • Personal Identification Information: This includes your name, email address, shipping address, phone number, and payment details. We collect this information when you make a purchase, create an account, or contact us for customer support.

  • Non-Personal Information: This includes data such as your IP address, browser type, device information, and browsing history on our website. This helps us improve your experience and customize our services to suit your needs.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: Your personal information helps us process and ship your orders, communicate order status updates, and provide customer support.

  • To Improve Our Website: We use non-personal information to analyze traffic and enhance the user experience.

  • To Send Promotional Communications: If you opt-in to receive marketing emails, we may use your contact details to send you information about promotions, new products, and special offers. You can unsubscribe at any time.

  • To Prevent Fraud: We may use your information to detect and prevent fraudulent or unauthorized transactions.

3. How We Protect Your Information

Your privacy is important to us, and we take steps to protect your personal information. Our website uses SSL encryption to ensure secure transmission of your payment and personal details. We also work with trusted payment processors to ensure your payment information is securely handled.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners who help us provide services, such as payment processing, shipping, and email communication. These partners are required to keep your information confidential and use it only for the purposes we specify.

We may also disclose your information in the following circumstances:

  • To Comply with Legal Obligations: If required by law, we may disclose your information in response to legal requests, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device to help us remember your preferences, track your shopping cart, and personalize your browsing experience. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

6. Your Rights and Choices

You have the right to:

  • Access, Correct, or Delete: Request access to, corrections to, or deletion of your personal information.
  • Opt-Out of Marketing Emails: You can unsubscribe from promotional emails at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise these rights or for any questions, please contact us at:

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our website is not intended for use by individuals under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under the age of 16, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Thank you for choosing Sneakers of London. We value your privacy and are dedicated to protecting your personal information