Shipping policy

Shipping Policy - Sneakers Of London

Thank you for shopping with Sneakers Of London! We are a trusted retailer of authentic Nike Air Jordans and are committed to providing a clear and seamless shopping experience. Below is our detailed shipping policy, so you know exactly what to expect when shopping with us.

Shipping Location:

All orders are shipped from our warehouse in the United Kingdom:

  • Address: 64 Park Avenue, Oswestry, United Kingdom, SY11 1AZ
  • Company Name: Beauty Stocks LTD
  • Company Number: 15342768

Free Delivery:

We offer free delivery on all orders within the United Kingdom.

Order Processing Time:

Once you place an order, we aim to process it within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next available business day.

Cut-Off Time for Same-Day Processing:

To ensure your order is processed the same day, please place it before 2:00 PM (GMT). Orders received after this time will be processed the next business day.

Transit Time:

After your order is processed and dispatched, the typical shipping times are as follows:

  • Standard Shipping: Typically 3-5 business days within the UK.

Please note that these are estimated delivery times and may vary depending on your location, the courier, and other factors such as public holidays or weather conditions.

Order Delivery Time:

Once your order has been dispatched, you will receive an email with tracking information. The estimated delivery time will depend on the courier and shipping method. Please allow up to 5 business days for delivery, although many orders will arrive sooner.

Order Tracking:

Once your order is dispatched, you will receive a tracking number via email. You can use this tracking number to track your order's progress directly with the courier.

Delivery Delays:

While we work to ensure your order arrives within the estimated delivery window, please understand that unexpected delays may occur. These can be due to busy periods, weather conditions, or unforeseen issues with the courier service. If your order is delayed, we will notify you as soon as we receive an update.

Customer Service:

If you have any questions or need assistance, our customer service team is here to help:

We aim to respond to all inquiries within 24 hours during business days.

Important Notes:

  • We only ship to addresses within the United Kingdom at this time.
  • Please ensure that your shipping address is accurate before completing your order, as we cannot make changes once the order has been placed.
  • While delivery is free for all UK orders, additional charges may apply for expedited delivery options or special requests. These charges will be clearly displayed during checkout.

Thank you for choosing Sneakers Of London, your trusted retailer for authentic Nike Air Jordans. We look forward to providing you with excellent products and service.